February 2016

They’re primed to work in teams, not fazed by large organizations, open to all kinds of measurement—and, of course, are tech savvy. But how well will this new generation of data-driven MDs deal with patients?

Timothy Kelley

Their care of loved ones defrays costs that would otherwise have to be borne by the health care system, but they too often go it alone.

Susan Ladika

Suffering, empathy, competition, the patient experience. Thomas H. Lee, MD, Press Ganey’s chief medical officer and a member of our editorial board, connects some big ideas in his new book, An Epidemic of Empathy in Healthcare.

Interview by Peter Wehrwein
Huan Huang, PhD
Douglas C.A. Taylor, MBA
Robyn T. Carson, MPH
Phil Sarocco, RPh, MSc
Mark Friedman, MD



Departments
Legislation & Regulation

What regulators will be focusing on as they scrutinize the Anthem–Cigna and Aetna–Humana deals.

Richard Mark Kirkner
Biologics in Development
Katherine T. Adams
Tomorrow’s Medicine

A company outside Boston creates a device that would let quadriplegics get out of their wheelchairs and start new lives. Will health plans cover this?

Thomas Morrow, MD
Cancer Watch

MD Anderson has some experience with this sort of ambitious effort, and its president has some can-do suggestions to make it work.

Peter Wehrwein