IN THIS ISSUE

A CONVERSATION WITH MICHAEL L. MILLENSON
This former journalist is participating in one of the biggest stories of our time: Helping health plans and physicians locate that elusive point where doing the right thing and maximizing bottom lines intersect.
Steve Heimoff
United HealthCare's move to make advance authorization "obsolete" generated headlines. Inside the industry, however, the reaction was muted.
Karen A. Zupko
Cheryl L. Toth

At the very least, patients could be directed to a web site where they download registration forms, complete them, and mail them to your office.

Compensation Monitor
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