IN THIS ISSUE

For New Mexico's Lovelace Health Systems, a fortuitous partnership with a disease management vendor has made it feasible to develop programs in 17 clinical areas without crippling costs.
Q&A
Patrick Mullen
How can a single corporate employer afford to invest so much effort in improving quality in managed care, knowing that its pioneering work may simply be copied?
Jean Lawrence
Managed care take a bite out of fraud? Hardly. It has merely changed some of the techniques of stealing and corner-cutting.
Anne Zieger
Health plans that are complacent about the "Year 2000" problem are courting trouble. Without software or hardware upgrades, patient records — and even patient care — can be thrown into chaos.
Washington Initiatives
Jean Lawrence
MANAGING EDITOR'S MEMO
John Marcille