Peer-Reviewed Articles from Managed Care


Satisfaction and Patient Outcomes of a Telephone-Based Nurse Triage Service

Joan M. O'Connell, Ph.D., M.H.S.; Jack L. Stanley, B.A.; C. Lucy Malakar, M.A.


Inter-Rater Reliability Testing For Utilization Management Staff

Sue McQuillian, FSA


Covering Risk But Not Risky Behaviors: A Critical Review of the Arguments for Insurance Coverage for Smoking-Cessation Therapies

Cyril F. Chang, Ph.D.


A Comparison of Diabetes Patients' Self-Reported Health Status With Hemoglobin A1c Test Results In 11 California Health Plans

Jeffrey Wasserman, Ph.D.; Gifford Boyce-Smith, M.D.; David S. P. Hopkins, Ph.D.; Vernon Schabert, Ph.D.; Mayer B. Davidson, M.D.; Ronald J. Ozminkowski, Ph.D.


Persistence With Drug Therapy: A Practical Approach Using Administrative Claims Data

Christopher M. Dezii, R.N., M.B.A.


An Opportunity for HMOs To Use Marketing To Increase Enrollee Satisfaction

Richard B. Dwore, Ph.D.; Bruce P. Murray, Ph.D.; Robert P. Parsons, Ph.D.; Gary Gustafson, M.P.A.


Medical Savings Accounts: Movement Toward Individual Health Benefit Accounts

Robert A. Connor, Ph.D., M.H.A.


Who Is at Risk for Influenza? Using Criteria Other Than Age

Jenae M. Plourde Ernst, M.P.H.


Pneumococcal Conjugate Vaccine for Young Children

Sharon Selman; Diane Hayes; Lawrence A. Perin; Winifred S. Hayes


Prospective Value-Based Assessment Of New Health Care Technologies and Practices

Christopher S. Girod; David V. Axene

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