HEDIS Performance: Routine reporting drives improvement























The National Committee for Quality Assurance introduced several new measures in HEDIS 1999, many focusing on management of chronic conditions. Results of these first-year measures, published in NCQA's State of Managed Care Quality 2000, put a stake in the ground in terms of how well health plans care for members with costly chronic conditions — and established how much room exists for improvement. Unfortunately, there is a lot of room, as evidenced by the numbers. But annual reporting can have the effect of generating performance improvement; indeed, on some older process measures, health plans posted their best on-the-whole improvement since the first State of Managed Care Quality was published in 1997.

SOURCE: STATE OF MANAGED CARE QUALITY 2000, NATIONAL COMMITTEE FOR QUALITY ASSURANCE, WASHINGTON

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HAP, a subsidiary of Henry Ford Health System, is a nonprofit health plan providing coverage to individuals, companies and organizations. This executive develops strategies to meet membership and revenue targets through products, pricing, market segmentation and advertising.  Aligns business among Business Development, Commercial Sales, Medicare and Public Sector Programs and Product Development. Seeks to enhance and be responsible for business development and expansion through the development of an effective product portfolio, strong interpersonal relationships and service excellence.

Apply via email to jfedder1@hfhs.org or online at http://p.rfer.us/HENRYFORDlXqAJA

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