Complaint Rates On Indiana's HMOs Available Online

Indiana's insurance department has posted information about consumer complaints against HMOs and other health insurers on the Internet. The number of complaints filed against each plan and resolved is provided, along with a "complaint index" that compares the plan's percentage of all complaints to its market share in Indiana.

The insurance department also has posted a consumer action kit that offers tips on how to understand different types of coverage and what to do when disputes with providers arise. The complaint information and consumer kit are online at

Career Opportunities

HAP, a subsidiary of Henry Ford Health System, is a nonprofit health plan providing coverage to individuals, companies and organizations. This executive develops strategies to meet membership and revenue targets through products, pricing, market segmentation and advertising.  Aligns business among Business Development, Commercial Sales, Medicare and Public Sector Programs and Product Development. Seeks to enhance and be responsible for business development and expansion through the development of an effective product portfolio, strong interpersonal relationships and service excellence.

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