Collections Test Answers


COLLECTIONS WRITTEN TEST ANSWERS

For each of the following circle "True" or "False":

1. A patient who is not satisfied with treatment does not have to pay.

        False

2. If the divorce decree states that the father is
responsible for medical bills, you may not pursue the mother if she brings the child in for treatment.

        False

3. You may not call a patient after 8 p.m.

        False

4. You must accept a $5 payment from a patient no matter how large the bill is.

        False

5. If you are a participating provider for an HMO or PPO, there is nothing you can do if you are not happy with the plan's determination of payment.

        False

6. You may not call patients at work.

        False

7. Checks that are postdated are illegal.

        True

8. You must wait at least 30 days before turning past-due accounts over to collection.

        False

9. You may not turn a patient's account over for collection without first informing him.

        False

10. You may not charge insurance companies for additional information.

        False

11. If the insurance company says you are charging more than is "usual and customary," there is nothing you can do.

        False

12. You may not charge interest on medical bills.

        False

13. The only person you may speak to regarding the debt is the patient.

        False

14. If a patient owes you money, you may withhold transferring medical records until he pays you.

        False

15. You may not run credit checks on your patients without their permission.

        True

16. It's illegal to sue on a medical debt.

        False

Back to the article "Written Tests Can Help You Hire the Best Employees"

Career Opportunities

HAP, a subsidiary of Henry Ford Health System, is a nonprofit health plan providing coverage to individuals, companies and organizations. This executive develops strategies to meet membership and revenue targets through products, pricing, market segmentation and advertising.  Aligns business among Business Development, Commercial Sales, Medicare and Public Sector Programs and Product Development. Seeks to enhance and be responsible for business development and expansion through the development of an effective product portfolio, strong interpersonal relationships and service excellence.

Apply via email to jfedder1@hfhs.org or online at http://p.rfer.us/HENRYFORDlXqAJA

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