Health care companies are frantically developing new products to compete in the "consumer-directed" arena. But they are largely untested, and purchasers are wary. Some health plans have discovered a way to get that testing done and save money to boot, using their own employees in pilot programs.
Bar codes for drugs administered in the hospital, bold marks to identify which limb to amputate, and other schemes are being trotted out to combat the scary level of medical errors that the Institute of Medicine has reported so vociferously. Medical administrators at two health plans discuss the problem and what they are doing to reduce the occurrence.
All in all, this is an issue that shows progress on many fronts in the managed care field. Happy holidays!