The British Medical Journal this year published a comparison of Kaiser Permanente and the National Health Service, concluding that health care “costs per capita in Kaiser and the NHS are similar to within 10 percent and that Kaiser’s performance is considerably better in certain respects, particularly access to specialist diagnosis and treatment, and hospital waiting times."
Time to see a primary care physician
2001: average 3 days; <48 hours by 2004
Urgent: <24 hours; routine: 80% <7 days
Telephone help line and associated services
NHS direct help line available. By 2004, NHS Direct will provide gateway to advice, appointments, and out of hours care.
24-hour hot line available for advice and appointments. Appointments can also be made online.
Repeat prescription available without calling or visiting a doctor